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My Product HDN
A warranty that follows the product.
With the product registration, the owner of a Liftup product will be offered access to a Manufacturer’s General Warranty cover that will guarantee supply of spare parts through an authorized distributor for a period of two years from the date of purchase.
Maintenance
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Clean by wiping off with a cloth that has been wrung out in water containing a mild detergent.
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Do NOT use a high-pressure cleaner or wash the lift down with water straight from a hose. Aggressive detergents and suchlike must not be used on the lift. Also avoid salt or sand coming into contact with the lift in connection with winter maintenance.
Inspection, checks and service inspections
In addition to basic maintenance, lifts require periodic professional servicing to remain safe and compliant with regulations. Liftup recommends the following minimum service intervals.
It is very important to follow these intervals — note that stricter requirements may apply in some countries, so check with your lift installer. Lack of maintenance may void the warranty and shorten the product’s lifespan, so remember to set reminders.
Always use a certified Liftup technician or trained personnel for servicing — they know lifts best and ensure that all functions (such as safety sensors and battery backup) are checked. (Fun fact: Some lifts have an online service log that technicians can access via the QR code on the lift.)
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Private Home – Indoor
1 × per year -
Private Home – Outdoor
2 × per year -
Public/Commercial – Indoor
2 × per year -
Public/Commercial – Outdoor
4 × per year
HDN Door
As the maximum lifting heigth of the HDN is 500 mm, a top level safety is normally not required. It is, however, possible to connect a door to the HDN as option.
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The door prevents persons from falling down when the lifting platform is away and provides safety at top level.
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It's fitted with a clear glass plate and is hinged on the right or left hand side of the lifting platform.
Call Stations
A coherent and stylish design is essential for Liftup, distributors and customers - and our call stations must of course live up to the same design standard:
- A soft and Nordic design language.
- Simple in black and with a white border around the front. Thus, it matches all our lifting platforms.
- Easy to install and service.
- Work both wireless and wired.
- Approved and provide tactile feedback for the visually handicapped.
- For indoor and outdoor use.
Online service log
(applies to certain countries only)
Using a smartphone, tablet etc. the QR code on the lift can be scanned. Here you will find the logbook for service inspections on exactly your lift
Scan the service log label
The Product info and online service log label gives access to the lift’s online service log and product info such as user manuals, maintenance, upgrades, product registration and more.
Maintaining an up-to-date service log in the vicinity of the lift is, in most countries, a legal requirement. When utilizing the online service log, it is not necessary to maintain a physical, paper-based version.
On HDN, the service log label is located inside of the fender opposite the exit on the upper level as shown in the image. It is also found in the user manual. The QR code on the label can be scanned using a smartphone or tablet.
All service entries must be completed by the service technician, installer, or relevant regulatory authority following each visit.