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A warranty that follows the product.

With the product registration, the owner of a Liftup product will be offered access to a Manufacturer’s General Warranty cover that will guarantee supply of spare parts through an authorized distributor for a period of two years from the date of purchase.


  • Clean by wiping off with a cloth that has been wrung out in water containing a mild detergent.

  • Do NOT use a high-pressure cleaner or wash the lift down with water straight from a hose. Aggressive detergents and suchlike must not be used on the lift. Also avoid salt or sand coming into contact with the lift in connection with winter maintenance.

Inspection, checks and service inspections

In addition to the general maintenance, regular service inspections and statutory checks and inspections of the lift must be carried out.

As a producer, we recommend that the regular service inspection be carried out by an authorised service technician. The dealer from whom you have purchased the product will offer this service but, if you wish to use another service provider, it is the owner of the lift who will be responsible for the service technician chosen having received training on the product in question.

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Height adjustment

The StairTrainer can be set on the display so that the training can start gently and the degree of difficulty can be increased to the desired step height.

  • It is easy to adjust the height of the StairTrainer to match the current need: Press and hold the appropriate arrow key to run the training aid up or down. Release the button once you have reached the required height.

  • The display always shows the current height (cm) between the floor and platform/top step.

  • No height adjustments must be made while a person is on the StairTrainer.

Transfer/ relocation

The StairTrainer can be moved around by one person. The device is equipped with 3 swivel wheels at the back of the stairs, and 2 fixed wheels, situated on each side frame, on which it can roll.

  • Run the StairTrainer all the way down until it rests on the wheels.

  • Disconnect the power supply.

  • Use the back rail as grip.

  • Push/drag the stairs to the new position

Online service log

(applies to certain countries only)

Using a smartphone, tablet etc. the QR code on the lift can be scanned. Here you will find the logbook for service inspections on exactly your lift

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StairTrainer User Manuals

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